Shipping in Italy
Free shipping
Italy :
- Orders over €35: Free shipping.
- Orders under €35: Cost of €6.99.
European Union:
- Orders over €150: Free shipping.
- Orders under €150: Cost calculated by location, generally €9.99.
USA :
- Orders over €150: Free shipping.
- Orders under €150: Cost of €15.
Rest of the world : Shipping cost calculated based on the destination country, visible in the cart.
Delivery time
- Italy : 1-3 working days (3-4 days for the islands)
- International shipping : Up to 7 working days, depending on the country.
We are not responsible for any courier delays.
Returns and exchanges
Free return and exchange
For free in 30 days from the purchase, with only the shipping costs at your expense.
It is not possible to carry out the operation at our points of sale.
How to return or exchange
By sending an email to info@klkstore.com or a WhatsApp message to +393516005180 informing:
Order number and date
Name or code of the product (s) to be returned
Warranty and materials
Warranty on Sapling necklace
We replace for free each item as a result of damage due to production up to 1 years from the original purchase date.
Hypoallergenic materials
The product Sapling necklace it is nickel, cadmium and lead free. It is strictly produced only with commonly hypoallergenic and certified materials.